Your Account

Featured Content:

Our automated telephone system will be down for maintenance from 3 p.m. Friday, April 25 until noon Sunday, April 27. You may use the Your Account section of the site during this outage for many of the same services. Emergency calls may still be made by calling 866-556-6002.

If you need to speak with a customer service representative, you may do so during regular business hours, 7 a.m. to 7 p.m. weekdays, and 7 a.m. to 3 p.m. Saturday. We apologize for this inconvenience and thank you for your patience.

Peoples Gas delivers natural gas to about 829,000 customers in the city of Chicago.


High Call Volume

We apologize, but we are currently experiencing longer-than-normal hold times at our customer call center.

If you smell natural gas or have a natural gas emergency, please call our emergency line at 866-556-6002.

You can manage your account or enroll in a Short-Term Payment Plan in the Your Account section of this website. You can also schedule an Inside Safety Inspection online.