Our automated telephone system will be down for maintenance from 3 p.m. Friday, April 25 until noon Sunday, April 27. You may use the Your Account section of the site during this outage for many of the same services. Emergency calls may still be made by calling 866-556-6002.
If you need to speak with a customer service representative, you may do so during regular business hours, 7 a.m. to 7 p.m. weekdays, and 7 a.m. to 3 p.m. Saturday. We apologize for this inconvenience and thank you for your patience.
Peoples Gas delivers natural gas to about 829,000 customers in the city of Chicago.
- Billing & Payments
Choose billing and payment options to help simplify your life.
- Saving Energy
Learn how to manage your energy use and costs.
Learn how to stay safe around natural gas.
- Financial & Energy Assistance
Help is available for home heating bills.
- Helping the Community
Find out how Peoples Gas employees and retirees make a difference in our communities.
- Call Before You Dig
Always call before digging to avoid hitting buried utility lines.
- Natural Gas Infrastructure Modernization Program
Peoples Gas is modernizing its natural gas delivery system to ensure the long-term safety and reliability.
High Call Volume
We apologize, but we are currently experiencing longer-than-normal hold times at our customer call center.
If you smell natural gas or have a natural gas emergency, please call our emergency line at 866-556-6002.
You can manage your account or enroll in a Short-Term Payment Plan in the Your Account section of this website. You can also schedule an Inside Safety Inspection online.