Dear Customers: The Community and Economic Development Association (CEDA) has temporarily suspended service.
We understand that some of our customers will face financial hardships due to the spread of COVID-19.
We are now waiving new late payment charges. If customers are having difficulty paying their bill,
we will work with them to arrange a payment plan or discuss financial assistance options.
Customers can find additional information by calling 866-556-6001.
The Low Income Home Energy Assistance Program (LIHEAP) provides financial assistance to help customers on limited incomes pay their energy bills.
For eligible households, there are three different ways to receive assistance under LIHEAP:
- Direct vendor payment - a once-a-year grant for customers who currently have service;
- Reconnection assistance - a once-a-year grant that helps disconnected customers reestablish service.
Eligibility and the amount of grants depend on household size and the last 30 days of gross household income prior to filing an application.
||Maximum 30-Day income
To Apply For LIHEAP
Customers should call the Community and Economic Development Association (CEDA) at 800-571-2332 or use the CEDA Energy Service Site Locator.
Applicants are required to submit:
- Proof of household income or any financial assistance for the past 30 days for all members of the household over age 18;
- Your current residential heating bill;
- Proof of social security numbers for all household members;
- A medical eligibility card for any member of your household receiving Temporary Assistance for Needy Families (TANF); and
- Your rental agreement, in cases where utilities are included in the rent.