Before contacting us, please review our frequently asked questions.

By Phone

Please call us immediately if you think you may have a natural gas leak. Emergency Procedures

  • Gas Emergencies
    Get out of the house immediately and call us at 866-556-6002
  • Customer Service
    Monday - Friday: 7 a.m. - 7 p.m.
    Saturday: 7 a.m. - 3 p.m.
  • Servicios al Cliente
    Lunes - Viernes: 7 a.m. - 7 p.m.
    Sabado: 7 a.m. - 3 p.m.
  • TDD Line
    Monday - Friday: 7 a.m. - 7 p.m.

    24-Hours a day for emergencies
  • Call Before You Dig
    811 or 312-744-7000

By Mail

Peoples Gas
Attn: Customer Service
200 E. Randolph
Chicago, IL 60601
Mailing Your Payment


Peoples Gas purchases services and materials through Supply Chain Services at our parent company, Integrys Energy Group. Please see information for supplier representatives on the Integrys Energy Group website.

  1. Contact Information
  2. Verify & Submit
  3. Confirmation

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If you smell natural gas or think you have a gas leak:

  • Get everyone out the building immediately.
  • DO NOT use the telephone, a flashlight or any electrical switches.
  • Once you are safely outside, call Peoples Gas at 866-556-6002 from your cell phone or a neighbor's phone.
Contact Information